Cancellation policy

This policy applies to purchases made through titbit.co.uk by customers in the United Kingdom. It is intended to be read with our Terms of Service, Privacy Policy and Contact Information.

How subscriptions work

Some Titbit products can be bought as a subscription. Before you place a subscription order, we will show the product, price, delivery frequency, any discount, applicable delivery charge and how to cancel. Your first order is charged at checkout. Later subscription orders are charged in line with the frequency you select until you skip or cancel.

Skip or cancel any time

You may skip or cancel your subscription at any time. Use the subscription-management link or account area provided with your order, or email hello@titbit.co.uk with your order details. Please make changes before the next renewal is processed. If a renewal has already been processed or dispatched, contact us promptly and we will help where possible. Your statutory cancellation and return rights are not affected.

Price, frequency and changes

The price and frequency applying to your subscription will be shown before you sign up. If we need to make a material change to the subscription price, frequency or other key term, we will give you notice and explain your options before the change takes effect, where required by law.

Subscription deliveries and returns

Subscription deliveries are subject to our Shipping Policy. Returns and refunds are subject to our Refund and Returns Policy and your statutory rights. Cancelling a subscription stops future renewals; it does not automatically cancel an order already processed or dispatched.